Property management,
your way.
Choose the level of support your agency needs.
Whether you want to outsource your entire property management operation, add client accounting to the service, or simply need support getting new tenancies over the line, Business Rock can provide the expertise and infrastructure behind your agency.
Your brand. Your clients. Our expertise.
Property
Management
Your property management department, outsourced.
Our Core package gives your agency an experienced property management team without the need to recruit, train and manage one yourself.
We take ownership of the day-to-day management of your properties from move-in onwards, working behind your brand as an extension of your agency.
PROPERTY MANAGEMENT
- Dedicated Property Manager
- Day-to-day landlord and tenant communication
- Tenant queries and requests
- Maintenance management
- Contractor coordination
- Tenancy administration
- Renewals and tenancy changes
- Check-in and check-out coordination
- Deposit administration and negotiations
COMPLIANCE
- Gas Safety Certificates
- EICRs
- EPCs
- Right to Rent checks
- Licensing requirements
- Compliance monitoring and renewals
- Tenancy documentation
ONGOING SUPPORT
- Landlord communication
- Tenant communication
- Contractor management
- Property visits where required
- Dispute management
- End-of-tenancy management
Property
Management
+ Accounts
Your property management department — including the numbers.
Everything included in Core, plus the financial administration associated with your managed portfolio.
For agencies that want to outsource the operational and accounting side of property management, Complete provides one integrated service.
CLIENT ACCOUNTING
- Rent collection
- Landlord payments
- Landlord statements
- Rent reconciliation
- Contractor invoice payments
- Client account administration
- Non-Resident Landlord administration
- Payment and accounting queries
One department. One point of responsibility.
Instead of managing separate property management and accounting functions, your agency has one experienced team responsible for keeping the operation moving.
Pre-Tenancy
Administration
& Referencing
From agreed offer to ready-to-move-in tenancy.
Available exclusively to Core and Complete clients.
You've won the instruction. You've agreed the deal.
Now let us take care of the administration required to get the tenancy ready.
We manage the process from agreed offer through to a ready-to-move-in tenancy, using established systems and processes to keep everything moving.
- Goodlord tenancy setup
- Referencing
- Reference review
- Tenancy agreement preparation
- Signing process
- Deposit administration
- Required tenancy documentation
- Coordination of move-in
- Check-in arrangements
We can build
around your agency.
Not every agency operates in exactly the same way. You may already have someone handling accounts. You may want us to take over an existing managed portfolio gradually. You may need additional support during a period of growth.
That's why we don't believe in forcing every agency into the same model.
We'll understand your current operation, your portfolio and where you need support — then build the right solution around you.
Regardless of the package you choose,
our approach remains the same.
PEOPLE
Experienced Property Managers who take ownership.
PROCESS
Clear systems and consistent standards.
TECHNOLOGY
Smart technology, including Hey Alfie, supporting our team and helping us work efficiently at scale.
SERVICE
Your clients receive the level of care you'd expect from your own team.
Professional property management
without building the department.
Business Rock works behind the scenes, allowing you to offer a professional property management service without building and managing the entire department yourself.
Book a confidential conversation →